Types of mediation

The truth is that the use of mediation has grown considerably in recent years. More and more people, companies and institutions are turning to it to resolve conflicts to the detriment of the judicial process because it is more agile and less expensive, among other advantages.

Next, we will tell you what it consists of and what types of conflict mediation exist, what is the difference between mediation and arbitration, and the training necessary to practice this profession in the future.

What is mediation? 

Mediation is a conflict management procedure in which a professional, neutral and impartial third party (called a mediator or mediator) helps the parties involved in a dispute resolve it.

In any conflict mediation, the parties involved must go to the process of their own accord . Likewise, they are the true protagonists of the management and possible resolution of the problem , since they are the ones who are in charge of proposing the different options to reach an agreement and find the most satisfactory one for everyone.

This means that the role of a mediator is limited to helping the parties reach an agreement, facilitate communication and improve the existing relationship . Ultimately, it lacks the authority to impose or offer a possible solution to the conflict.

As for the agreement , it has the same effect as a private contract . Even so, it can be raised to a public deed through a notary and, also, judicially approved by a judge. In both cases, this document acquires an executive character, so its execution could be requested before a judicial body if it is breached.

In Spain, conflict mediation is regulated in Law 5/2012, of July 6, on mediation in civil and commercial matters , in addition to different regional regulations.

Difference between mediation and arbitration 

While both are alternative means of dispute resolution ( Alternative Dispute Resolution , ADR) to which people go to avoid a conventional judicial process, there is a difference between what is mediation and arbitration:

ARBITRATION MEDIATION

  • The mediator or mediator is an independent professional and is not chosen by either party.
  • The mediator is limited to bringing the positions of the parties closer together.
  • The parties dialogue and exchange their positions with the intention of reaching a common point.
  • The parties end the conflict voluntarily. The agreement is signed only if both agree.
  • The parties may attribute executive effectiveness to the agreement by raising it to a public deed.
  • Failure to comply with the agreement necessarily requires that one of the parties present an ordinary procedure.
  • The arbitrator is chosen by the parties.
  • The referee proposes solutions.
  • The parties try to convince the arbitrator of each other’s position.
  • The parties are obliged to comply with the decision made by the arbitrator, regardless of whether or not they agree with it.
  • The Award (decision) issued by the arbitrator has executive effects.
  • Non-compliance with the Award directly implies the filing of an executive procedure.

Types of conflict mediation according to areas 

  • Civil and commercial: takes place when conflicts arise from the breach of a contract.
  • Family: this type of mediation occurs when the discussions affect the family context: partner, parents and children, siblings, elderly people, etc.
  • Criminal: consists of ending a dispute so that the victim is adequately repaired and the offender accepts responsibility.
  • Labor: it is about reaching an agreement in a conflict that occurred in the work environment, either between the management of the company and its employees, between colleagues or between the members of the management team.
  • Health: it is the alternative process for the resolution of health disagreements, especially those that occur between the physician and the patient, between Health professionals or between them and the Health Administration and / or the companies in which they provide their services.
  • School: it is the way to solve the disputes that appear in the educational field, all this speaking and without resorting to disciplinary sanctions.
  • International: it is the diplomatic and peaceful means of settling cross-border disputes.
  • Emerging contexts: contentious-administrative area, sports area, neighborhood area, fiscal / tax area, online dispute resolution ( Online Dispute Resolution , ODR), etc.

Mediator training 

If you have a university degree and want to acquire the specific knowledge and skills to develop your career as a mediator of conflicts of different nature, at the European University we have one of the best Masters in Law on the market: our Master in Mediation .

At the European University you will obtain comprehensive training (theoretical-practical learning) thanks to a totally flexible online methodology and a teaching team made up of experts in the different types of conflict mediation.

Study at the European University Online and grow professionally!

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